BW Confidential is to present its first Award to Hong Kong-based health and beauty retailer A.S. Watson and the group’s CEO (Asia & Europe) Malina Ngai at The Beauty Party in Cannes.
A.S. Watson will receive BW Confidential’s ‘Beauty Retailer of the Year Award’, while Ngai will be recognized for her visionary leadership and contribution to the retail group’s success with the ‘Executive of the Year’ Award.
The BW Confidential ‘Beauty Retailer of the Year Award’ and ‘Executive of the Year Award’ recognize retail excellence, with a particular focus on innovation, technology, CRM and customer understanding and sustainability.
A.S. Watson Group is the world’s largest international health and beauty retailer operating over 16,100 stores under 12 retail brands in 28 markets. For the fiscal year 2022, A.S. Watson Group recorded revenue of US$22bn.
Malina Ngai joined A.S. Watson from its parent company CK Hutchison in 2001. She was appointed Group COO in December 2013 and CEO in November 2019. She has been instrumental in formulating the company’s customer and digital strategy, driving digital transformation, building big data analytics capabilities, as well as developing strategic partnerships with international suppliers and technology companies.
“Despite the pandemic, A.S. Watson has gone from strength to strength. The group has opened more than 1,400 new stores in Asia in the past three years, expanded to the Middle East and ushered in a number of consumer-focused beauty tech innovations. A.S. Watson’s O+O strategy, which focuses on creating an offline plus online integrated experience, has proven successful and enabled the company to adapt to changing customers’ needs and stay relevant,” comments BW Confidential Editor in Chief Oonagh Phillips.
A.S. Watson CEO (Asia & Europe) Malina Ngai states: “Receiving the Beauty Retailer of the Year Award from BW is a tremendous honor and achievement for everyone in the A.S. Watson family. The Award is important for us because it recognizes our dedication and success in putting a smile on our customers’ faces through transforming ourselves into a truly O+O retail platform.”
She adds: “To be named the Executive of the Year is an incredibly significant recognition for every colleague in A.S. Watson. I believe the key achievement of the year is beyond our financial performance, it is our unique culture of humanity that differentiates us.”
Receiving the Beauty Retailer of the Year Award from BW is a tremendous honor and achievement for everyone in the A.S. Watson family. The Award is important for us because it recognizes our dedication and success in putting a smile on our customers’ faces through transforming ourselves into a truly O+O retail platform
A.S. Watson CEO (Asia & Europe) Malina Ngai
A.S. Watson and Malina Ngai were selected for the ‘Beauty Retailer of the Year Award’ and ‘Executive of the Year’ Award by BW Confidential’s editorial staff and with input from key industry executives.
The Beauty Retailer of the Year Award and Executive of the Year Award will be presented to Malina Ngai at BW Confidential’s The Beauty Party, which will take place on the evening of October 2 at the Majestic Hotel in Cannes, during the TFWA World Exhibition.
The Beauty Party is organized by BW Confidential in association with key travel retailer Qatar Duty Free.
The Beauty Party brings together the global beauty community—brands, retailers, distributors and fragrance players—in a festive setting at one of the most important international events in the beauty industry’s calendar, the TFWA World Exhibition & Conference in Cannes.
The Beauty Party is also kindly sponsored by Asian distribution company LUXASIA, LVMH-owned cruise retailer Starboard Cruise Services, French fragrance house MANE, fragrance diffusion specialist Scentys and Swiss beauty brand MAVALA.
